Privacy Policy

Introduction

Frontgate Recall Lab respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our platform for advanced memory and knowledge retrieval courses.

Data We Collect

• Account details including name, email address, and encrypted password.
• Course progress, quiz results, and focus session data.
• Device information, IP address, and browser type for analytics.
• Payment details processed securely through third-party providers.

How We Use Your Data

We use collected information to deliver personalized courses, track your recall performance, improve platform features, and communicate important updates. Data is never sold. We process it under legitimate interest and with your consent where required.

Cookies and Tracking

Our site uses essential cookies for authentication and a 60-second focus timer. Optional analytics cookies help us understand usage patterns. You can manage preferences via the cookie banner at any time. Cookie choices are stored locally in your browser.

Third Parties

We share limited data with trusted partners for payment processing, email delivery, and hosting. All partners comply with GDPR and CCPA standards. We do not transfer data outside approved jurisdictions without safeguards.

Your Rights

• Access, correct, or delete your personal data.
• Export your course history and progress reports.
• Withdraw consent for marketing communications.
• Request restriction of processing or lodge complaints with regulators.

Security

We employ industry-standard encryption, regular security audits, and strict access controls. All passwords are hashed. In the unlikely event of a breach, affected users will be notified within 72 hours.

Contact Us

For any privacy questions or data requests, reach us at [email protected] or +1 (415) 902-7416. We respond within two business days.